Take advantage of these gorgeous gowns at unbelivable prices! This gown is part of our Sample Sale collection and are unable to be tried on prior to purchase as they are held in our Brisbane warehouse. These gowns are in stock items and will be shipped out from the warehouse within 5 business days of purchase. Follow our How to Measure video on our Media page for assistance with sizing. Sample sale gowns can be exchanged for a different Sample Sale gown for your peace of mind*
- Sizing & Ordering
- Shipping & Delivery
- What Makes Us Different
- Returns & Exchanges
SIZINGSelecting the correct size for you can sometimes be the most daunting thing when ordering online which is why we have broken it down for you into 3 easy steps
- BUST – Around the fullest part of your bust, across the nipple.
- WAIST – Around the smallest part of your waistline.
- HIP – Around the fullest part of your bottom.
Selecting your size – First off, you are not in this alone. Our incredible Online Stylists are trained to help you every step of the way so all you have to do is reach out to them if you are feeling overwhelmed or unsure. Second, it largely depends on the style of gown you are choosing. If you are purchasing a Ball Gown or A Line style your hip measurement will be less important as you have a full skirt than if you were buying a fitted gown where the hip measurement is crucial. Use the size chart attached to each product to guide you. As you’ve seen in the video we recommend selecting a size that caters to your biggest measurement as it is much easier to run a gown in than let one out. However in most cases a gown can be altered down up to 2 sizes and let out up to 1 size.
ORDERING ASSISTANCEOur incredible Online and Showroom Stylist teams are here to help you every step of the way! Our teams have been trained in these gowns and can help answer any questions you may have.
WHERE TO BUYThe only place to purchase these beautiful gowns is right here at our eboutique. We offer sizing and shapes appointments in our Brisbane Bridal Studio which help educate you and will give you the confidence to powerful choose your gown online.
EMAIL AN ONLINE STYLISTEmail our expert Online Stylist team with any questions you have regarding size, fit and styling. They are here to help you every step of the way! Email: [email protected]
LIVE CHATLet’s chat! If you are seeking an instant answer, please use the Live Chat function on the bottom right hand corner of the screen. Our Online Stylist team will reply within moments
1. YOU’VE FOUND ‘THE ONE’Congratulations! Order your gown via our eboutique – the only place where you can purchase these gorgeous European designer labels.
2. WELCOME TO THE SUGAR & SPICE TRIBE!It’s official; You’re going to be apart of the Sugar & Spice Tribe! Our After Sales team are here to help you every step of the way!
3. AND SO IT BEGINS!Once your order has been placed on our eboutique we take that order and send it to the factory where they will allocate the luxurious fabrics required to complete your gown.
Production time: (Please note that due to COVID-19 & the lack of incoming passenger planes shipping from Europe is sitting at about 4 weeks at the moment).
- 8-10 weeks Standard production + Shipping from our European factory
- 6 weeks Rushed production + Shipping from our European factory
ARIA BRIDE – 8-10 weeks production + Shipping from our European Factory
Tania Olsen Bridesmaids – 12 weeks production + shipping from the Australian Warehouse
Sample Sale – These designer gowns are housed in our Brisbane Warehouse therefore shipping is 7-10 days
4. HANDMADE IN Europe!Now the magic happens! Your gown will go into production where every fine detail will be attended to from the fabrics to the boning & structure.
5. THE FINER DETAILSYour gown will undergo high grade in-house quality control to ensure that the fabrics and manufacturing are of the highest standard.
6. PACKED & READYThe most exciting package you’ll ever receive! It’s time for our Pack & Wrap team to pack your order at our Brisbane, Australia Warehouse. We use TNT Couriers or Express Post to send all our parcels.
10. TRACK YOUR GOWNYou will receive tracking information directly from the Couriers so you can track your precious package.
SHIPPING AUSTRALIA WIDEIf you are located within Australia, your gown will be sent via Australia Express Post or Couriers Please which takes between 1-3 business days to arrive. You will receive tracking information directly from the Couriers so you can track your precious package.
INTERNATION SHIIPPING (outside Australia)If we are shipping internationally we use either DHL or TNT Couriers which can take up to 10 days to arrive. You will receive tracking information directly from the Couriers so you can track your precious package.
SHIPPING INFORMATIONIf you have any questions about shipping you can phone us on +61492 844 315 or email us on [email protected]
SHIPPING COSTSTo determine your shipping costs simply add your products to the cart, continue to the checkout and your shipping rates will be applied.
CURRENCY, DUTIES AND TAXESImport duties and taxes may be applicable in your country. We always recommend brides ordering from outside of Australia check with their import/ customs department for an estimated cost, so you are aware of any charges you may be required to pay.
- Vegan Friendly
- Cruelty Free
- Made in Europe
- Australian Owned & Operated
- Made to Order Production
Can I wear a bra?Most of our gowns come with bra cups already sewn in so it’s unlikely you will require a bra because of the structure and boning used however my fuller busted ladies may require one to help the dress out a little, feel more comfortable and to give you the beautiful bust shape. If you feel like you’d prefer a fuller bust look then we recommend either adhesive bra cups or an extra bra cup sewn into the gown.
What underwear do I wear?We recommend wearing skin coloured, seamless underwear.
What does it feel like to wear?Picture yourself on your wedding day stepping to a fully lined gown so no netting is scratching you, as you pull up the gown you are aware of the structured bodice and bust support that is inbuilt into our gowns. As you zip/lace the gown up the boning takes affect and your already perfect waist (no matter what shape or size you are all perfect) is cinched in to give it definition and draw your eye. You feel like a million dollars and can now confidently strut your stuff down the isle.
How long does it take for my dress to be made?We recommend ordering your dress as soon as you can, so you have that peace of mind with plenty of time to spare. Our delivery times vary depending on the label. Anastasia Collection:
- 8-10 weeks Standard production + Shipping from our European factory
- 6 weeks Rushed production + Shipping from our European factory
Where is my dress made?All of our dresses are designed and made in our European factory.
Can I alter the design of my dress?We would love to give every bride what they request in terms of alterations, however each and every one of our gowns undergo intensive design processes to ensure that the fit, feel and balance of each dress is absolutely perfect. Therefore, we do not offer customisations, unless stated.
What if I lose/gain weight?We know that planning a wedding can be stressful and sometimes that stress presents itself in either losing or gaining of weight. Don’t stress you can take in a gown up to 2 sizes smaller and let it out up to 1 size bigger. If you have put on more weight than 1 size allows you can easily go for a lace up back which the dressmaker can convert over for you.
Returns/Refunds (non sale items)All of our gowns are Made to Order and therefore a 30% restocking fee of the product cost will apply to all products returned. Please be aware that you will not be refunded for the shipping costs. Please fill out the returns form and include it with your parcel including your reason for return. The customer is responsible for all shipping costs. NO exchanges will be offered for ordered gowns. All Made to Order gowns will fall under this return category. All products you wish to return will need to be returned to the supplied address within 10 business days of their receipt. Sugar & Spice will not accept any returns after this time. Sugar & Spice will only accept items that have not been worn, have all their tags still attached and are in perfect condition. Sugar & Spice retains the right to refuse returns on any products we deem in breach of these terms.
Sale itemsThis includes sample gowns and all other items that are on sale. We are delighted to be able to offer you a refund on your sample sale wedding gowns. All gowns must be returned within 10days of receiving the gown. All returns will incur a $45 restocking fee as well as any shipping & handling charges. The returns form can be downloaded from our FAQ's page. We are also pleased to be able to offer you an exchange on your gown for something else. All products you wish to exchange must be returned to Sugar & Spice within 10 days of delivery receipt. You will be responsible for all shipping costs of returning the item and also to have the new item sent out to you. Please include our returns form including the item name/number of the gown you wish to exchange it for.
- Real Sugar & Spice Bride, Sze Geet Chee
“I purchased my dress back in July 2019 and was assisted by the lovely Sharon. Not only did she find my dress on my first visit, she went the extra mile by being a very honest, down to earth consultant who listened to what I was looking for and ordered the right size first go. On the day, my dress fitted perfectly and had no issues at all while wearing it. I would recommend this place to every bride but also to the brides who want a no fuss/stress free experience.”
- Real Sugar & Spice Bride, Rhy
“The ladies at Sugar & Spice were very kind and also very helpful in helping my find my perfect dress. My dress was absolutely gorgeous and was a dream come true. I recieved so many compliments on my dress on my wedding day!”
- Real Sugar & Spice Bride, Ashley
“A wide range of dresses with many unique options I hadn't seen elsewhere. Friendly and down to earth staff. I had the focus and attention of a single attendant and private area in which to try on gowns with my family, unlike other boutiques I had visited and paid booking fees for. My attendant was sincere and courteous, and presented solutions for problems without being pushy. Overall very pleased about my purchase here.”
- Real Sugar & Spice Bride, Ingrid
“I can not say enough about the fabulous customer service that the girls at Sugar and Spice gave to me. I bought my dream wedding dress online due to COVID 19, and had to ask many questions - which were answered with respect and patience. Thank you Sugar and Spice for making my wedding feel special again.I am now so excited to receive my dress and start the countdown to the wedding !! If you are thinking about buying a dress please do yourself a HUGE favour and visit the staff at Sugar and Spice you will not be disappointed”
- Real Sugar & Spice Bride, Jennifer
“Fantastic service, great range to choose from, always kept us informed about dates and fast arrival of gown.”
- Real Sugar & Spice Bride, Nicole
“Sandra was nothing but lovely as soon as we met. She was patient and so helpful with the fitting, ensuring that I took my time and explored every option. I said yes to the dress today and couldn't be happier!! Thank you 😊😊”
- Real Sugar & Spice Bride, Belinda
“Just wanted to share that all my experiences with the team from Sugar & Spice have been so lovely....from the fun banter on fb messenger as I asked a heap of questions, to booking an appointment and meeting with SeAnn and trying dresses on. Every interaction was fun and very well supported. You guys are amazing and I am happy to give a top rating. Your dresses are amazing too! Thanks again for all your help and for making this process stress-free.”
- Real Sugar & Spice Tribe, Danielle
“The Ladies at Sugar and Spice were so easy to deal with. I had the dress of my dreams. Thank you so much!”
- Real Sugar & Spice Bride, Lauren
“I can not say enough about the fabulous customer service that the girls at Sugar and Spice gave to me. I bought my dream wedding dress online due to COVID 19, and had to ask many questions – which were answered with respect and patience. Thank you Sugar and Spice for making my wedding feel special again. I am now so excited to receive my dress and start the countdown to the wedding !! If you are thinking about buying a dress please do yourself a HUGE favour and visit the staff at Sugar and Spice you will not be disappointed”
“The team at Sugar & Spice were very kind and also very helpful in helping my find my perfect dress. My dress was absolutely gorgeous and was a dream come true. I recieved so many compliments on my dress on my wedding day!”
"They have a fantastic range and some absolutely stunning dresses for all tastes. Being a girl who never wears dresses, trying to find a wedding dress was something I was dreading. Completely out of my element, I really needed the help and Sandra was so fantastic at every turn, from the dress style, to the fabric and then to my own indecisive self – she was incredible! Could not recommend this business enough!!”